CONTRACT CONDITIONS

CANCELLATIONS AND PENALTIES
To cancel your reservation, please contact us as soon as possible.

• Cancellations with less than 10 days, the deposit or 30% of the total reservation is lost.
• Cancellations from 10 to 20 days in advance, we offer to change the date of the reservation or return half of the deposit or 85% of the total reservation.
• For cancellations 20 days or more in advance, the full deposit or the total amount of the reservation is refunded.

WEATHER RELATED CANCELLATIONS
If departure is not possible due to an unexpected storm*, you can change the excursion to another date or request a full refund.
*Strong winds, storm or large waves.

For cancellations beyond the control of the client, such as breakdowns, the total amount paid will be returned, leaving the client satisfied.